Silicon Coast Ltd is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What We Collect

Name, email, phone, organisation, and job title
Event registration details (ticket type, dietary needs, accessibility requirements)
Payment information (processed securely via third-party gateways — we do not store card numbers)
Website usage data (IP address, browser, pages visited) via cookies and analytics
Event participation data including photographs and video

How We Use It
We use your information to process registrations and payments, communicate event updates, send FWD News and promotional content, improve our site and events, respond to enquiries, meet legal and reporting obligations (including ACNC requirements), and conduct analytics. We may share aggregated or anonymised data with sponsors and grant funding bodies.

Cookies
This site uses essential, analytics, and marketing cookies. You can manage preferences through your browser settings — disabling cookies may affect site functionality.

Disclosure & Overseas Transfers
We may share information with service providers (ticketing, payment, email, hosting), professional advisers, government bodies where required by law, and law enforcement where necessary. Some providers operate overseas (including the US and EU). We will not sell your personal information.

Data Retention & Security
We retain information only as long as necessary for its purpose, or as required by law (generally 7 years for financial records). We use SSL/TLS encryption, access controls, and secure hosting, though no system is completely secure.

Your Rights
You may request access to, correction of, or deletion of your personal information at any time. You may opt out of marketing communications via the unsubscribe link or by contacting us. We will respond to access and correction requests within 30 days. If you are not satisfied with our handling of a complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.

Children
We do not knowingly collect information from children under 16 without parental consent. If you believe we have done so, please contact us immediately.